How To Remove “Other” Data From Your iPhone

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How To Remove “Other” Data From Your iPhone
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Over the past year or so I have noticed when syncing my iPhone with my PC that data labeled as “Other” was taking up quite a lot of space.  I’m not talking about just a few megabytes, I’m talking almost 3 gigabytes!  When your iPhone is only 16GB losing 3GB or more is definitely a lot and does not go unnoticed when your iPhone is filled with music, apps and photos.  There are many different things that actually could cause your “Other” data to pile up.  So in this guide we will go over different solutions to minimize or completely remove the “Other” data on your iPhone.  These solutions should also work with your iPad, iPod or any other iOS device.

The Safari Fix
Safari’s temporary files and data are actually saved in the “Other” category.  This is extremely easy to clear out.  All you do is go into Settings, then scroll down to Safari.  On that page click on the Clear History and Clear Cookies and Data buttons.  This will clear out some of that “Other” data.

Clear out Text Messages
This again is another pretty simple fix.  Do you have months or even years of text messages?  Go ahead and clear them out!  You can use a program like DiskAid to easily clear them out or you can just manually clear them on your iPhone as you normally would.  After you are done doing this sync up your iPhone and see if that took the size of “Other” down.

The DiskAid Solution
DiskAid is a transfer tool for iPhone, iPad, and iPod.  It is available for both PC and Mac platforms.  It will allow you to see pretty much everything that is on your iPhone.  Once you have DiskAid installed go ahead and plug in your iPhone and make sure you back it up.  Now go ahead and open DiskAid.  On the far left you will see a bunch of different icons.  Click on File System, they may be a box that pops up that asks you if you know what you are doing.  Just click ok because we know what we are doing here.  Now click on Media, then iTunes_Control, then Music.  You will see a bunch of folders (like in the photo below), go ahead a delete them all.

Now go ahead and open iTunes and sync your iPhone first without any music.  Then sync it again with all of your playlists and music.  You will notice the size of “Other” has dropped dramatically!

If you still see a large amount of data taking up “Other” then connect your iPhone again and backup all of your photos so you will be able to retrieve them from your PC.  Now back in DiskAid go into the File System again and then click on Camera Roll.  Do the same thing here, delete everything.  The reason is because sometimes especially if you’ve had your iPhone for a while it will store old photos and vidoes in “phantom” folders for some reason.

If All Else Fails, Restore
If these solutions do not work for you, then you may need to just restore your iPhone.  Luckily using the solutions above I did not have to restore my iPhone.

If you have any questions or know another solution to remove the “Other” data on an iPhone leave them in the comments below and we will make sure to add them to the guide!


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  • http://www.facebook.com/matthew.wargarbalton Matthew Wargarbalton
    Solution: Get an android… expandable via microsd, yes please and thank you.
  • Anine
    I did this and it didn’t really work. When I tried to sync it without music, all the music was gone, which is obvious. But! When I tried to sync with the music again, it didn’t work! So now I don’t have music on it at all, and nothing is really fixed. :’( Please help me out?
  • Megan
    This worked for me…when NOTHING else did! Thank you SO much! I had a mysterious 4.9 GB of Other and I even restored my entire phone. That didn’t work. Deleting the “Music” file from the iTunes_Control folder solved my problem. It actually deleted the entire “Other” category. Amazing! Thank you again!
  • Megan
    Scratch everything I just said…now all of my music is GONE. Not cool.
  • http://www.bobbuskirk.com Bob Buskirk
    Megan, sync your device with no music selected. Then select the music you want and sync again and it should work
  • Anthony
    I did this and all my music is gone too :( i keep unselecting and selecting everything but it never comes up
  • Anthony
    Nvm I got it. For sure this time.
  • marco
    thank you!
  • Val
    My iPhone 5 had 4.86GB of “other”. I tried deleting iMessages, emptying sent mails and trash in my email and all info in Safari. Finally, I Googled and came upon this page. I downloaded DiskAid and followed the directions to the letter. Now I have 4.87GB of “Other”. It was worth a shot, I guess.
  • DS
    I did a “Reset All Settings” and then sync’d. Took a while but I freed up more than a 1GB of space
  • http://www.facebook.com/mike.calhoun.16 Mike Calhoun
    delete everything in /var/mobile/library/sms/attachments. might require a jailbrake for root access, it freed up 6gb for me
  • Andrew
    I did both steps with diskaid and it didn’t make any difference. And when I deleted all the music folders, none of the music on my iphone would play anymore. Any suggestions/tips?
  • http://www.bobbuskirk.com Bob Buskirk
    Andrew did you try and sync with no music selected, then sync again with all of your music selected?
  • Helene Gedeon
    it didnt work. i need help
  • soccerkrzy
    While that would work, doing that would make you lose every attachment that is in your text messaging history. If you don’t care about that, then go ahead!
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  • http://twitter.com/Big_Dean_ Dean Anthony
    So what youre saying is by doing all that you actually took up more space?
  • http://twitter.com/TracyFisher Tracy
    instead of diskaid, I was able to do the same by going to Settings>General>Usage and swiping/deleting music and photo, then restarting the phone. It lowered my “Other” from 10.2 gigs to 1.28! all my music and photos were safe!
  • Kimbo Jones
    I just got my iphone, and there was no ‘other’ data on it (of course). I had only sent a half dozen text messages, taken maybe 10 pictures, and had already cleared my cookies and history in safari before ever plugging it into my computer and using itunes. When I hooked it up to itunes for the first time I put 12 GB of music onto it from my library. Then I checked, and found to my horror, that there was 11 GB of ‘other’ data on my phone. I removed all my music from the phone and the other data was gone with it. I changed the settings from syncing automatically to managing my music and videos manually, and put all my music back on myself manually, now there is only 0.88 GB other data. Hope that helps :)
  • Nick
    I just downloaded DiskAid for the purpose of erasing the Other data (currently 12+ GB. Must be a newer version than you show on the screen-shot because 1) My screen looks much different that what your’s shows, and, more importantly, 2) There is NO “File System” to be found.

    This makes my quest of deleting that “Other” data a little more challenging…
    …since it’s why I downloaded DiskAid in the first place.

    Thoughts? (Solutions?)

    Thanks.

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  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • Andrew
    Ok. I’ve found the solution that will always fix this problem, but a lot of people might not like it. Factory reset the phone, then restore from the icloud backup you made, and then once all your apps and settings are back, cancel the restore, and everything thats on your phone will only be the things you want.
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • angryrabbit
    i did this now all my photos are pixellated anorrupt i cant transfer them to pc and my back up wont work cos there ‘not enough space on my iphone’ even tho theres 4gb – help – i mainly want to sort out my photos
  • Mel
    I reset my iPhone, but more “Other” was added. Apple is a failure.