DateAugust 19, 2013Views 48By Bob Buskirk2 Comments
You can see a full list of specifications on the Z87 Sabertooth product page.
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In Japan this (pretty good) board (with over a dozen software updates online already [complicating things]) only gets a ONE YEAR Warranty; via the Official Amazon ASUS Retailer.
I bought one and went to register it in English (and to join the owners club for added content); but was refused as there is no registration code. ASUS will not supply us in Japan/Asia with a 5-year warranty on paper (there is NO WARRANTY CARD supplied with the board as you get in USA/Europe/Australia/New Zealand/Canada/Russia etc).
We are discriminated against as customers/consumers?
They wrote to me and indicated that `IF` there is an international problem with the boards that I might have the right to claim a replacement board during the five years; but that would be difficult to process.
We get a ONE Year LIMITED Warranty here.
The Official ASUS Amazon retailer actually only provides a ONE MONTH IMMEDIATE REPLACEMENT WARRANTY if the board fails.
After that we have to go to ASUS direct; and that is hard; due to customers getting NO WARRANTY CARD and NO REGISTRATION Number.
So; the MARKETING IS MISLEADING.
They blamed me for reading in English on an English site for any oversight (via e-mails).
If you can read chinese~Japanese KANJI they may have their claims on ASUS Japan; but I dont read the near impossible; especially anything technical that fluent Japanese mostly cannot understand in computing either.